Accessibility & inclusion

At Bridgewater Caravan Park, we are committed to creating a welcoming, inclusive, and accessible environment for all guests. We recognise that every guest has different needs and aim to provide a comfortable and supportive tourism experience through accessible facilities, clear communication, flexible customer service, and ongoing operational improvements.

Our goal is to reduce barriers wherever possible and ensure guests feel confident, respected, and supported throughout their stay.

Accessibility Features & Facilities

Bridgewater Caravan Park currently offers:
• Accessible bathroom facilities
• Spacious outdoor areas and open-access communal spaces
• Close parking proximity to key guest facilities
• Family-friendly and pet-friendly accommodation options
• Easy access to communal guest areas
• Online booking and digital communication systems
• Flexible and supportive customer communication
• Staff assistance where required

Guest Communication & Support

We encourage guests with accessibility requirements or additional support needs to contact our team prior to arrival so we can assist in identifying the most suitable accommodation or site options available.

Bridgewater Caravan Park aims to provide clear and honest communication regarding accessibility features and any potential limitations to help guests plan their stay with confidence.

Our team is committed to delivering friendly, respectful, and supportive customer service to all guests.

Accessible & Inclusive Tourism Commitment

Bridgewater Caravan Park believes tourism should be welcoming and accessible for everyone. We are committed to continually improving accessibility and inclusion throughout our business while creating a safe, welcoming, and inclusive tourism environment for guests, families, carers, and visitors to the region.

We recognise accessibility and inclusion as an ongoing process and remain committed to identifying practical opportunities to improve guest comfort, accessibility, and overall visitor experience.

Future Accessibility Goals

Future accessibility and inclusion goals include:
• Ongoing review of pathways and guest access areas
• Continued improvement of guest facilities where practical
• Maintaining accessible and inclusive communication systems
• Ongoing staff awareness surrounding guest accessibility needs
• Identifying future opportunities to improve accessibility across accommodation and communal spaces
• Continuing to provide flexible customer service and guest support

Bridgewater Caravan Park remains committed to ensuring all guests feel welcomed, supported, and able to enjoy the regional tourism experiences available throughout Bridgewater on Loddon and the surrounding region.