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Bridgewater Caravan Park

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Bridgewater Caravan Park

Bridgewater Caravan ParkBridgewater Caravan ParkBridgewater Caravan Park
Home
Park Map
Gift Voucher
Facilities & Features
Park & Pet Rules
Cancellations & Refunds
Pics & Vids
Things to do & see
Local Eateries
Contact Us
Blog
More
  • Home
  • Park Map
  • Gift Voucher
  • Facilities & Features
  • Park & Pet Rules
  • Cancellations & Refunds
  • Pics & Vids
  • Things to do & see
  • Local Eateries
  • Contact Us
  • Blog
  • Home
  • Park Map
  • Gift Voucher
  • Facilities & Features
  • Park & Pet Rules
  • Cancellations & Refunds
  • Pics & Vids
  • Things to do & see
  • Local Eateries
  • Contact Us
  • Blog

Booking Conditions

 

Booking Terms & Conditions

Office Hours

Our office is open from 9 AM – 5 PM, Monday to Sunday.


Check-in & Check-out

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  • Check-in: 1 PM – 5 PM (Late arrivals must notify staff in advance).
  • Check-out: 10 AM.
  • Late check-outs (subject to availability and manager’s discretion):
    • $20 surcharge until 3 PM.
    • After 3 PM, a full additional night’s charge applies.


Cabins

  • Check-in: 2 PM – 5 PM (Early or late check-ins must be pre-arranged).
  • Check-out: 10 AM.
  • Late check-out (if approved by management):
    • $20 per hour surcharge after 10 AM.
    • The surcharge must be paid in advance.


Minimum Stay Requirements

  • Premium & River View Sites: 2-night minimum stay at all times.
  • Long Weekends (Australia Day, Labour Day, Anzac Weekend, King's Birthday): 3-night minimum stay.
  • Easter & Melbourne Cup Weekend: 4-night minimum stay.
  • Christmas & New Year Period: 5-night minimum stay.


Payments & Deposits

  • A one-night charge is required as a deposit at the time of booking.
  • Full payment is required 48 hours before your stay.
  • Bookings are not confirmed until the deposit is received. Failure to pay by the due date may result in automatic cancellation.


Cancellation & Refund Policy

  • Cancellations made within 4 weeks of arrival: The one-night deposit is non-refundable.
  • Cancellations within 48 hours of arrival or during stay: No refunds will be provided.
  • Cancellations for Christmas, New Year, Public Holidays, and Long Weekends:
    • Less than 2-week notice: Full booking amount is non-refundable.
  • Cancellations made more than 4 weeks before arrival: A refund will be given, minus a $20 administrative fee.
  • Reduction of nights or guests after booking: Treated as a partial cancellation, and the refund policy applies.
  • No refunds for early departures or change of mind once checked in.
  • No refunds due to weather-related cancellations.
  • Errors made by guests in bookings: If a refund is approved, the $20 administrative charge applies.
  • Credits instead of refunds: Are only given at the owner’s discretion. Staff are not permitted to approve credits.


Booking Modifications

  • Booking modifications (e.g., change of dates or upgrade accommodation) must be requested at least 7 days before arrival.
  • Changes within 7 days of arrival are subject to availability and may incur fees.


No-Show Policy

  • If you fail to check in on your scheduled arrival date without prior notice, your booking will be forfeited with no refund or credit issued.


Damage & Cleaning Policy

  • Guests are responsible for any damage to the property or facilities during their stay and will be charged accordingly.
  • A cleaning fee may apply if accommodation is left in an unsatisfactory condition beyond standard cleaning requirements.


Pets Policy (If applicable)

  • Pets are only allowed in designated pet-friendly areas and cabins.
  • Pets must be kept on a leash and not left unattended.
  • Additional cleaning fees may apply for pet stays.


Park Rules & Guest Conduct

  • Management reserves the right to evict guests who engage in unruly behavior, fail to follow park rules, or disturb other guests.
  • No refunds will be issued in such cases.


Force Majeure Clause

  • In cases where a stay must be cancelled due to unforeseen circumstances beyond our control (e.g., government restrictions, natural disasters), refunds or credits will be considered on a case-by-case basis.


Late Arrival & Early Departure Policy

  • If you arrive late or leave early for any reason, no refund or credit will be issued for unused nights.


Third-Party Booking Websites

  • Bookings made via third-party websites (e.g., Booking.com, Expedia, etc.) are subject to their own cancellation policies.
  • If you booked through a third party, you must contact them directly for cancellations or refunds.


Travel Insurance Highly Recommended

We highly encourage all guests to take out travel insurance to cover unexpected cancellations, travel disruptions, or emergencies.

Find out more

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